Sarah & Peter
Barnes of Ashburton – Testimonial
I have never had a new kitchen and always ‘made do’ with what I inherited so when I decided to take the plunge in my riverside Devon cottage I was pretty nervous.
I spent over two years ‘dithering’ and was terrified of making the wrong decision; of making a large investment and having regrets.
We had so many let-downs from potential suppliers that we met one way or another.
I knew I wanted an AGA so went to Darts Farm and purchased a Classic Cream AGA. They were happy to store it for up to a year so I now knew I had to get my finger out! The lovely lady at Darts Farm recommended Barnes of Ashburton, ‘I’ve heard they are very good’.
We went to Ashburton to look at The Barnes Kitchen Showroom and immediately I LOVED everything I saw. We met a lovely lady called Debbie and were actually treated like potential customers; the feeling was good and I KNEW instinctively we were in the right place.
Debbie travelled for an hour all the way to our home the following week, was very positive and shortly afterwards showed us her ideas. They were PERFECT in every way, practically and aesthetically. Our brief was not an easy one but Debbie incorporated EVERYTHING, even an island on wheels that we had requested and all within budget.
We now have the most beautiful kitchen I have ever seen, attention to detail is faultless and every single member of the Barnes Team are a credit to the company. There was zero mess, never a wrong word, always smiley and polite – I didn’t think companies like this existed anymore. Nothing was too much trouble and the boys worked hard and long hours – all incredibly skilled. The timing was spot on and everyone was offsite on the agreed date.
I now have my dream kitchen which is admired by everyone, totally unique and wonderfully crafted. Looking back I don’t have one single regret and I can honestly say Barnes went above and beyond, lots of little tweaks with no extras added to the bill.
I cannot recommend Barnes highly enough – I’m sure we’ll remain friends, they are just lovely to deal with in every single way.
Mr and Mrs Topping
This is the second time that we have used Barnes and we cannot recommend them enough. Nothing is ever a problem and Kim and James always seem happy to answer out questions. Very satisfied with every aspect.
Mr and Mrs Paul
Thank you for helping to turn the empty shell of our wonderful new extension in to the most amazing kitchen and for sourcing the extra appliances etc. for us.. The design and layout of the kitchen makes it very easy to use. The finish of the cabinets and worktops is flawless and is a reflection of the skilled craftsmen who worked on them. It has been a delight to work with the team at Barnes again. Nothing has been too much trouble and the attention to detail has been unsurpassable.
Mr and Mrs Wilson
Barnes of Ashburton have certainly lived up to their excellent reputation. Beautiful designs, the team helped us achieve our dream kitchen. The cabinetry has us swooning in delight and is definitely something to shout about. They listened carefully to our needs and installed the most beautifully crafted kitchen that we’re inordinately proud of. It has been a real pleasure to have the Barnes team in our home
Mr and Mrs McDill
The Service provided was very personal and tailor made. The furniture has transformed our kitchen and is very beautiful, stylish and 100% functional – a perfect job.
Mr and Mrs Davidson
Overall the service was excellent. Wonderful ides generated with particular regard to the layout. They are an extremely personable and knowledgeable team. Very clean and tidy in their approach. We have no hesitation in recommending Barnes for design supply and installation.
Mr and Mrs Young
The team from Barnes were really nice to have around – very tidy and professional and showed great attention to detail and are obviously very skilled and proud of what they do. They went out of their way to ensure that we were totally happy with the new kitchen. Everyone went the extra mile and the service was fabulous from start to finish.
Mr & Mrs Belgeonne
It is rare these days to find companies who pride themselves in their professional approach to delivering product & service – Barnes of Ashburton excel tremendously in this regard and i would recommend that if you want your kitchen done and installation to be an effortless success then they really are the only choice in Devon.
Johnathan & Susannah Andrew
A truly bespoke service – Barnes of Ashburton have completely understood our requirements and helped us every step of the way. With an old listed property with no straight walls and lots of structural changes needed, nothing has been too much trouble for the team. We now have a beautifully handcrafted but also very practical family kitchen, which feels like part of the house that’s been there forever.
Phil & Anna Heywood
We are delighted with our kitchen and enjoyed the process of planning & finalising the design. It is an amazing colour (s) and a pleasure to use, we would highly recommend Barnes.
I was very pleased indeed with Barnes of Ashburton. They were all pleasant, warm, friendly & professional. I am extremely delighted with my kitchen & the relatively painless process in having it installed.
Peter & Carrie Millard
I was dreading the upheaval of being without both kitchen and utility room but you were all so calm, efficient , fast & severely considerate & lovely to have wit us. A painless NOT painful experience with a lovely end result! Thank you all of you.
Mr & Mrs Hood
The whole operation from the initial meeting to final completion has been an outstanding success.
Mr & Mrs Staniland
Our new kitchen is beautiful and all we could wish for. The colours are much admired too — thank you Barnes!
Kim & team were helpful above call of duty and clearly expert at making sure the design is exactly what you need and where you need it! Thanks for all your help.
Andrew & Shirley Pillar
A bespoke kitchen is a significant investment and whilst much depends on personal taste, informed & timely advice throughout the process is essential. Barnes deliver this very efficiently and we are delighted with the kitchen they have designed, built & installed for us.
David & Lesley Pond
We have been delighted by our whole Barnes experience – from showroom visit – site survey -planning – installation and follow up. Thank you for looking after us so well and for our stunning new kitchen! Thank you to you all!
Mr and Mrs Greenberry
Both cabinet construction and finish was to a high standard and matched with a warm, efficient service and back up.
The lovely Mrs Smiley – Probably the best testimonial we have ever had.
I have a sense of trust in the company thanks to the high quality of service we have received. It has been a pleasure from start to finish.
I’ve never had a new kitchen before. This is probably the only one I’ll have. I spent ages making my choice as Barnes was a lot more expensive than the ‘off the shelf’ ranges. But in the end the sense of quality that hit me every time I went into the showroom won out! The experience has felt like a wedding – a one off thing which you want to be just how you want without compromise. Barnes’ quality of both service and product gave me just what I wanted. The sense of having the best, feeling so happy with the finished product, delighting every time I walk into the kitchen. But also, the service throughout the job was so courteous, professional and clearly wanting to deliver the highest quality that I felt really safe and spoilt!
Thank you Kim, Debbie and the whole team.
Pam and Mike Bennett
Customer service has been good throughout. All our doubts and queries were dealt with very professionally, with Kim co-ordinating things pulled together well.
Barnes has built us a beautiful kitchen – they were very professional and helpful and we would be pleased to recommend them.
Debbie, Kim, Mike and their professional team of cabinet makers were a pleasure to deal with and to have in our home. We think our kitchen is beautiful, Thank you.
Mr and Mrs Hill
The service all round has been second to none. I have found it a real pleasure dealing with all the team, you stand out a mile from your competitors due to your excellent customer service. We are so delighted with our new kitchen. It has exceeded our expectations and we now have a beautiful and well functioning kitchen that is a joy to be in. We could not recommend Barnes highly enough! Although it can be a big investment, it will be one that we will never regret!
Delighted to have been able to achieve my perfect kitchen! Thank you all so much x
I wanted a modern, yet classic look – not too contemporary, yet I didn’t want a traditional finish with lots of ‘edges and ledges’ quite a hard look to achieve, but the end result is exactly as I envisaged.
Very pleased with final result. With hindsight I should have ordered all of my appliances through Barnes as any problems would have been dealt with quickly.
Mr and Mrs Donaldson
We have been very pleased at the whole process of designing and fitting our new kitchen, many thanks.
Lars and Sarah Viljoen
We are absolutly thrilled with our new kitchen, it is simply stunning and a kitchen that we would never of been able to design ourselves – we needed your help with design, layout, colours etc.
It is by far the best room in the house – if we were to move we would have to take it with us! Everyone at Barnes has been so lovely, its been a real pleasure from start to finish, thank you.
Mr and Mrs Judd
After our home was flooded in December Barnes came to the rescue, ripping out most of the kitchen and installing a replacement in a very efficient and professional way, the end result is wonderful!
Michael & Miffy Barrett-Rogers
What can I say Kim about you and your colleagues!!!
Dealing with Barnes is not just buying a kitchen, it is forming a relationship. This leads to the creation of a harmonious space at the centre of the household.
Our only regret is we have no intention of moving and thus needing another ‘Barnes’ kitchen.
Thank you! I am very happy with the overall product any follow ups have been very good – its a pleasure to see a quick response to any small issue.
Kim and Debbie really take the stress out of having a new kitchen with their friendly and excellent communication skills whether by phone or e-mail they are always professional and fast!
Choose a Barnes kitchen and you won’t regret it – a thing of beauty is a joy forever and all the team are totally dedicated to your dream.
Thanks for everything, Suzanne
I cannot fault any elements of the Barnes team, workmanship, professionalism, attention to detail and outstanding support. I would recommend them to anyone, I am delighted with my new kitchen!! Thank you so very, very much it has been a pleasure doing business with you and our regular communications over the last 15 months.
An excellent team to work with & will most definitely recommend.
Mr and Mrs Nutbeam
Difficult kitchen to fit as nothing is straight. Barnes did a lovely job, very well finished & looks like it will last forever.
Mr and Mrs Harris
I never write excellent on surveys! So this applies to the package as a whole and all the people who planned worked on and managed our kitchen build. We’re so glad we found you and wish you all the best of luck in your business.
Bruce and Bobbie Maceacharn
Dear Everyone at Barnes,
Having had a few days to live in it I wanted to say an enormous thank you for my super kitchen, it really is a joy. Light, labour saving, beautifully finished, it is making life so much easier. Your workforce were fantastic, always so pleasant, hard working meticulous in their attention to detail and clearing up at the end of each day and best of all, they all had trousers that were round their waists and did not have radio 1 at full blast! We are off on holiday for three weeks and after that it would be a pleasure to offer you a drink & to admire the results. Our very best wishes and thanks to you all, you were very patient!
Sheila and Peter Alexander
I am writing to let you know how delighted Peter and I are with our new Barnes of Ashburton bespoke kitchen and utility room. Both are quite beautiful as well as immensely practical! The bespoke kitchen fits in so well that it is hard to recall how it previously looked.
It has been a pleasure dealing with Barnes of Ashburton and all members of staff we met with were extremely kind, helpful, professional, very patient, enthusiastic and interested – what a kitchen design team! We found the whole kitchen design and manufacture process, from when we first arrived in the Barnes showroom until the final fitting, smooth and trouble free. We would especially like to send thanks and appreciation to Patrick Gunning for the design, Kim for all her enthusiasm, behind the scenes work to help make it happen and advice and Mike for the hours he spent painstakingly fitting the kitchen to perfection.
We are very proud of our new bespoke kitchen/utility room and would have no hesitation in recommending Barnes of Ashburton for the excellent service provided from design to fitting and of course the quality of the finished product.
Mr and Mrs Morris
David and I are absolutely delighted with our bespoke kitchen and must thank you and all your team for all your input into creating the final result. You have all been so helpful and made it such fun I can’t wait to do it all again! Many, many thanks again, five star service.
Mr and Mrs Ritson
We would like to take this opportunity of thanking you for the quality and service you have provided, our kitchen has really become the centre of our home.
Mr and Mrs Briggs
Just to say a huge thank you for our lovely kitchen! The whole experience was a pleasure, thanks to everyones professional and friendly manner.
I have been greatly impressed by Barnes of Ashburton. They were extremely efficient, pleasant to work with and delivered a fantastic kitchen to brief and within budget.
Neil and Tania Harris
As we expected the bespoke kitchen has become the centre of our house, is given generous comment by all who see it and has seen some fairly significant gatherings with all revellers fed and watered without feeling remotely cluttered. I must thank you for the clean and clear design detail that you added to my origonal concept.
Mr & Mrs Cook
Dear Barnes of Ashburton team, This is just a brief note to let you know that we are extremely pleased with the bespoke kitchen having now had the opportunity to use it for several weeks. The cabinet works look good and the design works well from a practical point of view. Margaret is particularly pleased with the pantry cupboard.