Customer Testimonials

I can’t praise the installation team highly enough – Nicki and Jim

Debbie spent a lot of time getting to know the house and how the rooms to be worked on functioned. We were both kept fully involved in this process by her.

The designs prepared by Debbie made best use of the space available within the respective rooms and were appropriately sympathetic to the age and character of the different areas of the house.

We were given generous amounts of time with Debbie and Kim at the showroom to help us to visualise in 3D how the designs would look once completed and to make informed decisions about colours, cabinet furniture etc.

The high quality of the cabinetry is exactly what we expected to receive after identifying Barnes during extensive research of the various companies offering this service in the area.

Kim has been a superb point of contact and operates on a “nothing is too much trouble” basis with the clients.

“A truly bespoke service – Barnes of Ashburton have completely understood our requirements and helped us every step of the way. With an old listed property with no straight walls and lots of structural changes needed, nothing has been too much trouble for the team. We now have a beautifully handcrafted but also very practical family kitchen, which feels like part of the house that’s been there forever.”

Johnathan & Susannah Andrew

“It is rare these days to find companies who pride themselves in their professional approach to delivering product & service – Barnes of Ashburton excel tremendously in this regard and i would recommend that if you want your kitchen done and installation to be an effortless success then they really are the only choice in Devon.”

Mr & Mrs Belgeonne

“We are absolutly thrilled with our new kitchen, it is simply stunning and a kitchen that we would never of been able to design ourselves – we needed your help with design, layout, colours etc.

It is by far the best room in the house – if we were to move we would have to take it with us! Everyone at Barnes has been so lovely, its been a real pleasure from start to finish, thank you.”

Lars and Sarah Viljoen

How did we do ? Excellent – Anna & Gordon Ilett

We were given plenty of time to consider the planned design and opportunities to make changes throughout the planning and installation period to ensure the layout of the kitchen and utility room met our needs.

The cabinets are beautifully made and we were impressed that the bespoke larder that was built on site had the same high quality finish as the cabinets made in the workshop. Adrian and Lee showed great professionalism and attention to detail in providing a perfect paint finish.

Kim and the rest of the team have been great to work with. We were always kept fully informed of timescales and which team member would be with us and when to expect them to ensure a smooth installation.

We would like to say a huge thank you to Kim and her team for our wonderful new kitchen and utility room. The whole process from initial discussions on the design to the quality of the cabinetry and attention to detail during the installation, have met and often exceeded our expectations.

The end result are two rooms which not only function well but are beautiful to look at and have become the heart of our home. We are truly delighted!

“From initial design through to installation and finishing, the Barnes team was excellent. Inspirational ideas and superb craftsmanship. And everyone was so lovely!

Customer service & aftercare – Excellent
General finish to cabinetry ie. paint, oil, varnish, handles etc – Excellent
General Quality of Cabinetry and Internals – Excellent
Installation of work surfaces & finish – Excellent
Installation – Excellent
Presentation & design – Excellent
Initial Survey – Excellent”

S. Sayers

“Very impressed with all aspects of the work.
Debbie did an excellent of working with me to turn my scattered ideas, lack of budget and space, and an impossible wish list into a really lovely, useable kitchen. The team did a great job and the wood looks fab! We’re very happy with the fit and finish of the cabinets.

I have been thoroughly delighted with the work that Barnes of Ashburton have done. From my scattered ideas came a beautiful, functional kitchen that has obviously been made by craftsmen and installed by skilled and friendly professionals. I have absolutely no hesitation in recommending Barnes of Ashburton.”

Ben Bennett

“The design initial survey was unhurried and a keen interest taken in our wishes. Everything that we had discussed on the initial visit was presented to us with a few extra ideas. Soon after, a visit to the stone masons was also arranged where we looked at the stone for the worktops which was extremely useful.

Customer service was spot on throughout. The kitchen fit was product managed very efficiently and we were kept informed at every step. Overall, we received excellent service by true professionals who seemed to love their job and we are very pleased with the completed kitchen”

Clive & Sandra

“David and I are absolutely delighted with our bespoke kitchen and must thank you and all your team for all your input into creating the final result. You have all been so helpful and made it such fun I can’t wait to do it all again! Many, many thanks again, five star service.”

Mr and Mrs Morris

“I never write excellent on surveys! So this applies to the package as a whole and all the people who planned worked on and managed our kitchen build. We’re so glad we found you and wish you all the best of luck in your business.”

Mr and Mrs Harris

“An excellent team to work with & will most definitely recommend.”

Jacki Rodikis

“Thank you! I am very happy with the overall product any follow ups have been very good – its a pleasure to see a quick response to any small issue.”

Robin Hyde

“Dear Barnes of Ashburton team, This is just a brief note to let you know that we are extremely pleased with the bespoke kitchen having now had the opportunity to use it for several weeks. The cabinet works look good and the design works well from a practical point of view. Margaret is particularly pleased with the pantry cupboard.”

Mr & Mrs Cook

“As we expected the bespoke kitchen has become the centre of our house, is given generous comment by all who see it and has seen some fairly significant gatherings with all revellers fed and watered without feeling remotely cluttered. I must thank you for the clean and clear design detail that you added to my origonal concept.”

Neil and Tania Harris

“I have been greatly impressed by Barnes of Ashburton. They were extremely efficient, pleasant to work with and delivered a fantastic kitchen to brief and within budget.”

Sharon Morgan

“Just to say a huge thank you for our lovely kitchen! The whole experience was a pleasure, thanks to everyones professional and friendly manner.”

Mr and Mrs Briggs

“I am writing to let you know how delighted Peter and I are with our new Barnes of Ashburton bespoke kitchen and utility room. Both are quite beautiful as well as immensely practical! The bespoke kitchen fits in so well that it is hard to recall how it previously looked.

It has been a pleasure dealing with Barnes of Ashburton and all members of staff we met with were extremely kind, helpful, professional, very patient, enthusiastic and interested – what a kitchen design team! We found the whole kitchen design and manufacture process, from when we first arrived in the Barnes showroom until the final fitting, smooth and trouble free. We would especially like to send thanks and appreciation to Patrick Gunning for the design, Kim for all her enthusiasm, behind the scenes work to help make it happen and advice and Mike for the hours he spent painstakingly fitting the kitchen to perfection.

We are very proud of our new bespoke kitchen/utility room and would have no hesitation in recommending Barnes of Ashburton for the excellent service provided from design to fitting and of course the quality of the finished product.”

Sheila and Peter Alexander

“Having had a few days to live in it I wanted to say an enormous thank you for my super kitchen, it really is a joy. Light, labour saving, beautifully finished, it is making life so much easier. Your workforce were fantastic, always so pleasant, hard working meticulous in their attention to detail and clearing up at the end of each day and best of all, they all had trousers that were round their waists and did not have radio 1 at full blast! We are off on holiday for three weeks and after that it would be a pleasure to offer you a drink & to admire the results.
Our very best wishes and thanks to you all, you were very patient!”

Bruce and Bobbie Maceacharn

“We would like to take this opportunity of thanking you for the quality and service you have provided, our kitchen has really become the centre of our home.”

Mr and Mrs Ritson

“Kim and Debbie really take the stress out of having a new kitchen with their friendly and excellent communication skills whether by phone or e-mail they are always professional and fast!

Choose a Barnes kitchen and you won’t regret it – a thing of beauty is a joy forever and all the team are totally dedicated to your dream.

Thanks for everything, Suzanne”

Suzanne Papanicola

“I cannot fault any elements of the Barnes team, workmanship, professionalism, attention to detail and outstanding support. I would recommend them to anyone, I am delighted with my new kitchen!! Thank you so very, very much it has been a pleasure doing business with you and our regular communications over the last 15 months.”

Sarah Parson

“Thank you for helping to turn the empty shell of our wonderful new extension in to the most amazing kitchen and for sourcing the extra appliances etc. for us.. The design and layout of the kitchen makes it very easy to use. The finish of the cabinets and worktops is flawless and is a reflection of the skilled craftsmen who worked on them. It has been a delight to work with the team at Barnes again. Nothing has been too much trouble and the attention to detail has been unsurpassable.”

Mr and Mrs Paul

“From the first communication, the team at Barnes have been exceptional. Through initial consultation, design, implementation and after care, every step of the process has been flawless. We are extremely satisfied with the professionalism of the whole team and the quality of the product.

The team were extremely professional, constructive and useful design advice provided. Project management was excellent with all necessary trades working together and with an integrated plan. Installation was flawless. Fantastic quality and materials. Great follow up and a real care for the finished product and ensuring customer is satisfied. Many thanks to all.”

Peter and Laura Jones

“We are completely delighted with our new kitchen. Brilliant team and incredibly professional from start to finish.

Kim and Debbie were and are always there to answer any questions or field any problems. It was great you were able to use our original stone and also store it whilst the kitchen was being revamped.

We are absolutely delighted that you were able to maximise on the original footprint and deliver the kitchen we always dreamed of! In essence, such a wonderful professional team !”

Eve and John

Very professional with obvious pride – Louise & Simon Oldridge

Debbie came over to talk about the design and what we were looking for. We felt that she really listened to what we wanted in terms of style and also how important it was for us to be able to use the kitchen in a practical sense.

The design that Debbie came up with was exactly what we wanted and she was very helpful in suggesting the type of hob etc that would suit our cooking needs. Nothing was too much trouble and she was very sure to make sure that everything would fit in terms of where we wanted our coffee machine etc!

Very professional with obvious pride in their work and great attention to detail. they were a pleasure to have in the house, very cheerful and obviously enjoying their work. They were brilliant at making sure they didn’t make a mess. Their work is excellent.

Kim has been so helpful throughout the project and really gave the impression that nothing was too much trouble. We had full confidence that when she said that something would happen on a certain day then it absolutely would.

I have absolutely no hesitation in recommending Barnes. They are a fantastic team and really instilled a lot of confidence from the word go. We can’t fault them at all and we are absolutely thrilled with the end result. It’s totally what we imagined and functionally it works so well too which is so important. What’s more, it’s amazing how they have brought it to life with what seemed like zero stress! Thank you to ALL the team at Barnes 🙂

“This is the second time that we have used Barnes and we cannot recommend them enough. Nothing is ever a problem and Kim and James always seem happy to answer out questions. Very satisfied with every aspect.”

Mr and Mrs Topping

“Barnes of Ashburton have certainly lived up to their excellent reputation. Beautiful designs, the team helped us achieve our dream kitchen. The cabinetry has us swooning in delight and is definitely something to shout about. They listened carefully to our needs and installed the most beautifully crafted kitchen that we’re inordinately proud of. It has been a real pleasure to have the Barnes team in our home”

Mr and Mrs Wilson

“The team from Barnes were really nice to have around – very tidy and professional and showed great attention to detail and are obviously very skilled and proud of what they do. They went out of their way to ensure that we were totally happy with the new kitchen. Everyone went the extra mile and the service was fabulous from start to finish.”

Mr and Mrs Young

“I have a sense of trust in the company thanks to the high quality of service we have received. It has been a pleasure from start to finish.

I’ve never had a new kitchen before. This is probably the only one I’ll have. I spent ages making my choice as Barnes was a lot more expensive than the ‘off the shelf’ ranges. But in the end the sense of quality that hit me every time I went into the showroom won out! The experience has felt like a wedding – a one off thing which you want to be just how you want without compromise. Barnes’ quality of both service and product gave me just what I wanted. The sense of having the best, feeling so happy with the finished product, delighting every time I walk into the kitchen. But also, the service throughout the job was so courteous, professional and clearly wanting to deliver the highest quality that I felt really safe and spoilt!

Thank you Kim, Debbie and the whole team.”

The lovely Mrs Smiley

“The service all round has been second to none. I have found it a real pleasure dealing with all the team, you stand out a mile from your competitors due to your excellent customer service. We are so delighted with our new kitchen. It has exceeded our expectations and we now have a beautiful and well functioning kitchen that is a joy to be in. We could not recommend Barnes highly enough! Although it can be a big investment, it will be one that we will never regret!

Delighted to have been able to achieve my perfect kitchen! Thank you all so much x”

Mr and Mrs Hill

“I wanted a modern, yet classic look – not too contemporary, yet I didn’t want a traditional finish with lots of ‘edges and ledges’ quite a hard look to achieve, but the end result is exactly as I envisaged.

Very pleased with final result. With hindsight I should have ordered all of my appliances through Barnes as any problems would have been dealt with quickly.”

Sophie Leman

“What can I say Kim about you and your colleagues!!!

Dealing with Barnes is not just buying a kitchen, it is forming a relationship. This leads to the creation of a harmonious space at the centre of the household.

Our only regret is we have no intention of moving and thus needing another ‘Barnes’ kitchen.”

Michael & Miffy Barrett-Rogers

“After our home was flooded in December Barnes came to the rescue, ripping out most of the kitchen and installing a replacement in a very efficient and professional way, the end result is wonderful!”

Mr and Mrs Judd

“The Service provided was very personal and tailor made. The furniture has transformed our kitchen and is very beautiful, stylish and 100% functional – a perfect job.”

Mr and Mrs McDill

“I have been greatly impressed by Barnes of Ashburton. They were extremely efficient, pleasant to work with and delivered a fantastic kitchen to brief and within budget.
Kim and Debbie were and are always there to answer any questions or field any problems. It was great you were able to use our original stone and also store it whilst the kitchen was being revamped.

We are absolutely delighted that you were able to maximise on the original footprint and deliver the kitchen we always dreamed of! In essence, such a wonderful professional team !”

Sharon Morgan

“We are delighted with our kitchen and enjoyed the process of planning & finalising the design. It is an amazing colour (s) and a pleasure to use, we would highly recommend Barnes.”

Phil & Anna Heywood

“I was very pleased indeed with Barnes of Ashburton. They were all pleasant, warm, friendly & professional. I am extremely delighted with my kitchen & the relatively painless process in having it installed.”

Pat Scrogie

“Our new kitchen is beautiful and all we could wish for. The colours are much admired too — thank you Barnes!”

Mr & Mrs Staniland

The whole operation from the initial meeting to final completion has been an outstanding success.

Mr & Mrs Hood

“Having moved a number of times we have used a number of kitchen companies and Barnes are a head and shoulders above others offering a similar product. From start to finish their service is as good as it gets. I’m a firm believer that you get what you pay for but with Barnes you get that little bit more.

The showroom and design team are knowledgeable and professional. They listen, they advise and are completely unphased by a customer who keeps tweaking the design. Sorry ! There are very few companies still manufacturing bespoke kitchens in the UK and i was determined to buy British.

Barnes have clearly got a long-standing loyal team who take huge pride in what they do and their attention to detail is second to none.

Last but not least, the fitters get to put the end result together and it is not often you get to meet two young men who genuinely love what they do as well as doing a brilliant job.

Thank you once again to your whole team for our wonderful kitchen, which truly is the heart of our home.”

Bold & Beautiful

“We have been delighted by our whole Barnes experience – from showroom visit – site survey -planning – installation and follow up. Thank you for looking after us so well and for our stunning new kitchen! Thank you to you all!”

David & Lesley Pond

“A bespoke kitchen is a significant investment and whilst much depends on personal taste, informed & timely advice throughout the process is essential. Barnes deliver this very efficiently and we are delighted with the kitchen they have designed, built & installed for us.”

Andrew & Shirley Pillar

“I was dreading the upheaval of being without both kitchen and utility room but you were all so calm, efficient , fast & severely considerate & lovely to have wit us. A painless NOT painful experience with a lovely end result! Thank you all of you.”

Peter & Carrie Millard

“We went to Ashburton to look at The Barnes Kitchen Showroom and immediately I LOVED everything I saw. We met a lovely lady called Debbie and were actually treated like potential customers; the feeling was good and I KNEW instinctively we were in the right place.

Debbie travelled for an hour all the way to our home the following week, was very positive and shortly afterwards showed us her ideas. They were PERFECT in every way, practically and aesthetically. Our brief was not an easy one but Debbie incorporated EVERYTHING, even an island on wheels that we had requested and all within budget.

We now have the most beautiful kitchen I have ever seen, attention to detail is faultless and every single member of the Barnes Team are a credit to the company. There was zero mess, never a wrong word, always smiley and polite – I didn’t think companies like this existed anymore. Nothing was too much trouble and the boys worked hard and long hours – all incredibly skilled.
I now have my dream kitchen which is admired by everyone, totally unique and wonderfully crafted. Looking back I don’t have one single regret and I can honestly say Barnes went above and beyond, lots of little tweaks with no extras added to the bill.”

Sarah & Peter

From start to finish Barnes were outstanding! Mr & Mrs Cooper

I knew right from day 1, when I walked into Barnes showroom, that this was the kitchen company we wanted to use. The quality of the workmanship and skill in all our cabinetry is outstanding. Barnes helped us with colour choices and were able to provide as many samples as were needed. The decorators were Amazing! They were professional, respectful and did an outstanding job in hand painting all our cabinetry. Barnes listened to what finishes we wanted to achieve and were able to source the most beautiful handles and finishes, which we are absolutely thrilled with.

We have mostly been dealing with Kim and Debbie and we can’t praise them enough. Throughout our project they have been a pleasure to work with. They have delivered on every level and followed through with everything they said they would. They took the headache of projects like this away and made it a pleasurable experience will shall never forget.

From day 1 walking into Barnes Showroom, we knew we wanted to use Barnes of Ashburton. Barnes have been outstanding from start to finish and we can’t praise them enough. Kim’s prompt coordination, Debbie’s beautiful designs and the skill and expertise of all those involved has exceeded our expectations. Thank you for creating a space we are so proud of.

“We wanted a modern country feel”

“We were given plenty of time to consider the planned design and opportunities to make changes throughout the planning and installation period to ensure the layout met our needs,” adds Anna. “The installation team were great to work with.

Nothing was too much trouble for them and their expertise and attention to detail was second to none. The scribing around the stone fireplace was a particular achievement.

We were also really impressed with the attention to detail that the team showed. For instance, in liaising with the floor company to ensure that the joint lines between the limestone slabs aligned with the kitchen units.

It’s this attention to detail that makes Barnes of Ashburton so special. A furniture expert who can turn any house into a home”

Anna and Gordon

Maxeen Hone

From the first contact with Kim at the showroom, design visits with Debbie to Max and team for the installation the whole process has pretty much been seamless.

Nothing is too much trouble for any of the Barnes team and it has been a real pleasure having them working on site. I am absolutely delighted with my beautiful new kitchen and wardrobes, which is why I have marked each question as excellent.

Very professional, friendly with great attention to detail and pride in their work.

“Barnes were truly excellent all round – that’s it in a nut shell”

“”

Chris & Jo Pople

The design which was done by Debbie gave us maximum storage and even made the kitchen look bigger than it previously was. The team that installed the kitchen were very efficient. They were very polite and fun to work with. The work surface was fitted swiftly and accurately. The cabinets look great. The drawers have a lovely soft close and the largest of our cabinets was made to fit the largest of my serving plates in depth. The cabinets have been made to fit the uneven walls and ceilings of our vey old cottage without any gaps showing. The paint work on the cabinets is second to none. The finish is so smooth without a brush mark to be seen.
The customer service is the best we have ever known. They are quick to respond to emails and are always pleasant on the telephone. Kim (the boss) accompanies you in the visit to the workshop and makes home visits to make sure you are happy with everything. No query is too small. You couldn't ask for a more attentive service. We could not recommend Barnes of Ashburton more highly. They are both friendly and professional in their approach to their business. They employ the best of the best to work for them both in their skills and their demeanour.
Thank you Kim and Debbie and team. We love our new kitchen.

Carol & Alan SharpThe customer service is the best we have ever known

Dear Kim, Debbie, Max, Jamie and all the team.... thank you so much for looking after us so well.
The team at Barnes recently completed our study. They were a joy to work with from start to finish and made the whole experience a pleasure. Their attention to detail and overall management of the project was second to none.

Tony and SianWe love our new study

You will not go wrong having Barnes of Ashburton design, make and fit your new kitchen or in fact any cabinetry. They understood all that we wanted to achieve with the kitchen and designed it beautifully.

They truly go above and beyond for their customers.We were lucky enough to visit the workshop a couple of times to see our kitchen being built, the workmanship and attention to detail is exceptional

Great group of guys installing kitchen, any hiccups dealt with efficiently and well.

What can I say nothing is to much trouble, great group of people. Great finish on all parts.

Anita & Will CrockerWhat can I say nothing is to much trouble, great group of people